ICE
Website and online CRM system
Industry leader ICE asked Triggermedia to design and build both their new corporate website, but in addition, a bespoke web-based CRM solution to manage the Service division of their business.
Named 'Service-Smart', the data system looks after their national database of client assets, plus the schedule and allocation of engineer support nationwide.
Service-Smart is to date unique with their industry and helps ICE provide their clients unparalleled levels service. This has created massive benefits over their competitors in terms of efficiency and cost.
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